Please take the time to read the information contained in these Frequently Asked Questions. This information will help you to prepare for the Chapter Leadership Meeting.

Attendees are responsible for arranging their own travel to/from the meeting. Meeting Well staff are available to assist you with arranging your travel to Las Vegas, NV, if needed.

McCarran International Airport serves Las Vegas, NV (airport code LAS). McCarran is less than 5 miles from the Rio All-Suite Las Vegas Hotel and Casino. The airport website is Accessibility information is available at

Make your travel plans for CLM 2017 by August 21

Attendees are responsible for arranging their own travel. We strongly encourage you to confirm your travel arrangements by August 21, 2 months prior to the event, to obtain the best flight schedules and pricing. Direct flights may not be available after this date. See the General Information and FAQ for more information to help you plan your travel. If you need assistance with your travel arrangements contact Sarah Laucks at Meeting Well (717-497-4305 or

Accessible Airport Shuttle
We recommend Airline Shuttle for accessible transportation from McCarran Airport to the Rio hotel and back:
• Airline Shuttle is one of four commercial shuttle companies serving McCarran Airport and the Las Vegas hotels.
• Visit their website for general information:
• The cost is approximately $18.00 per person round trip from McCarran Airport to the Rio and back again.

How to Schedule Your Airport Pickup and Return:
• Click the “Reserve Your Airport Shuttle Today” button in the upper right corner of the website. Or go straight to this link:
• Complete the 3-page web form to book your shuttle.
• For accessible shuttle: On the second page of the form, in the “Name of Party” section, check the “ADA Required” box. By checking that box the vehicle that picks you up will be lift equipped.
• We recommend you follow up with the company to double-check that the transportation will meet your needs. The “Contact Us” page on their website includes their phone number and a form to send a message.

We carefully researched the four commercial shuttle companies serving McCarran Airport. We feel this company is the most equipped to take care of the needs of any CLM attendees who require accessible transportation. The company has indicated that they send lift-equipped vans for any guests who check the “ADA Required” box on the schedule form; however, we do feel a follow up phone call and/or email is a good step to double-check that transportation will meet your specific needs. If you have any questions please let us know.

Hotel Shuttle
The Rio shuttle is complimentary and runs to and from Harrah’s Las Vegas. It runs from 10am to 1am daily. The Shuttle arrives approximately every 30 minutes. Shuttles are accessible and are equipped with a wheelchair lift.

Guests are now required to have a Total Rewards card to ride the Rio Shuttle. The Total Rewards Card will need to be presented to the driver when boarding. Guests can sign up for a Total Rewards card at any Total Rewards booth or online with the following link :

Travel Assistance
For assistance in arranging your travel please contact Sarah Galbraith Laucks from Meeting Well at or 717-497-4305.

United Spinal will reimburse up to $325 in travel expenses for each attendee. Expenses that will be reimbursed include: flight, train, mileage, tolls, ground transportation, and parking. Attendees traveling with a personal care attendant may also qualify for reimbursement of the PCA’s travel expenses (up to $325).

Reimbursement Process:
Save your receipts. You will receive an expense form the week after the event. Completed forms with supporting receipts are due mid-November. Reimbursement checks will be mailed in December.

All accessible rooms at the hotel are reserved for CLM attendees and cannot be reserved by calling the hotel directly. While this hotel offers many accessible rooms, please keep in mind there is a fixed quantity of each type. Early reservations are highly recommended. Requests will be filled on a first-come-first-serve basis.

Once you are approved to attend, please fill out the CLM Registration Form as soon as possible.

Ability Center
702-434-3030 |
6001 South Decatur Blvd Suite N Las Vegas, NV 89119
• Wheel chair repair
• Accessible van rentals

Mobility Works
2100 South Decatur Blvd. Las Vegas, NV 89102
• Wheel chair repair
• Accessible van rentals

Everything Medical
702-366-1111 |
1811 West Charleston Blvd. Las Vegas, NV 89102
• Durable Medical supply company (DME)
• Wheel chair repair

The dress code for the Chapter Leadership Meeting is business casual. Be comfortable! We recommend you dress in layers for all CLM functions. Meeting room temperatures will vary and may be too cold or hot for individual preferences.

For questions about the Chapter Leadership Meeting, contact:
Nick LiBassi, Vice President, Partnership Expansion, United Spinal Association
Office: 718-803-3782 ext. 7410

Hotel and Travel questions contact one of the following:

Abby Schrum, CMP, Senior Meeting Planner, Meeting Well
Office: 717-818-4127

Sarah Laucks, CMP, President, Meeting Well
Office: 717-497-4305

Complete the Registration and Hotel Form at:

Deadline to Register for the event is Wednesday, September 6, 2017.

•Completing this form will finalize your attendance and hotel reservations for CLM (reservations cannot be made by contacting the hotel).
• An Optional Social Directory will be available again this year! The goal of the Social Directory is to make it easy for you to communicate with each other and stay in touch. Please be prepared to include your Bio (50-100 words), Photo (jpeg), Your SCI/D Story, Fun Fact About Yourself (something surprising or unusual) and Social Media Contact Information.
• Also, please be prepared to tell us in a paragraph why you chose to become a Chapter of United Spinal Association.
• We recommend you complete the form as soon as possible. The deadline to register for the event Wednesday, September 6, 2017.
• After you complete the form, a staff member from Meeting Well will contact you. Please allow 5 business days for them to reach out to you. They will confirm the details of your registration and hotel reservations at that time, as well as review any questions.
• Hotel confirmation letters will be sent the week of October 2nd.

October 19-21, 2017
Rio All-Suite Las Vegas Hotel and Casino
3700 W. Flamingo Road
Las Vegas, NV 89103
Tel: (702) 777-7777, press 0
Hotel Website:

Visit the hotel’s website for information such as location, Internet service, amenities and services. The Rio Las Vegas has ample surface parking available at no charge. Check-in is 4:00pm. Check-out is 11:00am.

Thursday, October 19, 2017
• Travel to Las Vegas, NV
• 7:00pm Welcome Reception

Friday, October 20, 2017
• 7:30am – 8:30am Breakfast
• 8:30am – 5:30pm Meeting
• 12:00pm – 1:00pm Lunch
• Dinner on own

Saturday, October 21, 2017
• 7:30am – 8:30am Breakfast
• 8:30am – 1:00pm Meeting
• 1:00pm Event Concludes
• Lunch and remainder of day on own

The sponsors of the Chapter Leadership Meeting will be exhibiting Friday, October 20, 2017 from 7:30am – 5:30pm. It is very important that each of you spend time with each of them to show your support and learn about their products and services. Without their sponsorship this event would not be possible.

If you need to cancel part or all of your participation at CLM 2017 please notify Nick LiBassi immediately. Any cancellations received following September 14 may incur cancellation fees for your hotel stay.

Hotel Location

Visit Hotel Website